Q. Free Alarm System? What's the catch?
A. There is no catch, The system is FREE all you pay is a small $99 installation fee and for the monthly monitoring. (see terms and conditions for more details)Click Here.
Q. Who is Kansas City Security Systems?
A. A privately owned alarm company that markets exclusively for
ADT under contract as an authorized ADT Dealer.
Dealer number is: 1951503. Monitoring, service and billing is 100%
ADT. top
Q. What if I'm located outside of Kansas City?
A. ADT has a dealer network throughout the USA. Submit your name
& tel.# from the main page and a local dealer will contact you.
Installation and Service will be provided by the local ADT authorized
dealer. Monitoring and Billing will be done by ADT.
Q. What is the difference between a "HARD WIRED" or "WIRELESS"
System?
A. A hard wired system is installed when a basement's ceiling is
unfinished. Tiny contacts are hidden in the door frame or window
well.
The actual wires are out of sight. For finished basement ceilings
or additions beyond the original foundation wireless transmitters
are used to send signals to the control panel. top
Q.
What are the main components of an Alarm?
A. Control Panel w/ battery back-up, Keypad C. Door / Window Contacts
or transmitters, Motion detector(s) and Siren.
Q.
What other devices are common additions to compliment a basic alarm?
A. Glass Break detector(s), Smoke Detector(s), Carbon monoxide detector,
Low temperature device, Wireless keypads and remotes. top
Q.
Are wireless systems prone to false alarms or affected by errant
radio transmissions?
A. NO ( the technology today is very sophisticated.)
Q.
How is the alarm connected to ADT's central station?
A. All alarms are monitored through the telephone lines. Cellular
backups are available should the phone line be down. Ask for authorized
ADT dealer for details. top
Q.
Where are ADT's Central Stations located?
A. Denver, Colorado, New York, Texas, Florida, Kansas City, Missouri.
Q.
Isn't is better to have my alarm monitored by a near by station?
A. Proximity to the Central station is irrelevant. ADT's Stations
operate 24 hours a day. Signals are received electronically
with no time differential whether your home is 1 block or 1000 miles
from a central station. top
Q.
What happens when the alarm goes off?
A. A trained dispatcher will call your home to verify if you have
set the alarm off by mistake asking for your password. If there
is no answer after 5 rings or the correct password is not given
the police are immediately dispatched. Your control panel is a computer
that identifies which door/window or motion detector has triggered
the alarm. The police are given accurate information as to where
the intrusion took place. ADT then contacts you or a designated
friend or relative. All of this data instantly appears when a signal
is received. Your alarm will automatically shut off within 4 minutes
and rearm itself.
Q.
How loud is the siren and will it bother the neighbors, if I set
it off by mistake?
A. The siren is 105 decibels and pursuant to alarm code ordinances
sirens are installed inside the home. The siren is loud enough to
be heard by any thief on the perimeter who tries to break in but
will not bother your neighbors if you set it off by mistake.(the
siren is very inconspicuous in design, looking something like an
intercom) top
Q.
Do the Police charge for false alarms?
A. Some municipalities have implemented a fine for nuisance calls.
Typically the 3rd violation in a year averages $25.00. Since your
system is monitored and ADT verifies all alarms the police are only
dispatched for real emergency's.
Q.
I already have smoke detectors, Why would I want to add additional
ones to my alarm system?
A. Adding Smoke and fire protection to the system assures the fire
department will be called, should there be smoke when you are not
home. Smoke detectors as part of your alarm are "supervised"
24Hours a Day even if you forgot to set your alarm. top
Q.
Is there an extra monitoring charge for additional equipment? (I.E.
Smoke detectors, Carbon monoxide detectors)?
A. NO
Q.
What happens if we lose the electrical power in our home?
A. The system has a reserve battery housed in the control panel
for this emergency. It is re-charged when the power returns. top
Q.
How difficult is it to operate?
A. a 5 year old can use this system, a 4 digit pin number is used
to turn it off.
Q.
Can the system be set at night, or when the kids are home?
A. Yes, The "STAY MODE" disarms the interior motion detector(s)
for freedom of movement while keeping the perimeter armed. top
Q.
How about my Pets? (cats, dogs)
A. Specially designed motion detector(s) or "pet alleys"
are used, oblivious to their movement.
Q.
What is the correct design of a good system?
A. Any Perimeter opening that is easily accessed. Every exterior
door should be contacted. Motion sensors are used to cover large
areas within the home guarding pathways to the bedrooms. Smoke sensors
on all levels of dwelling.
top
Q.
In an emergency can I summon the police or fire departments?
A. YES. The keypad has emergency Police and Fire panic buttons.
Q.
What about medical emergencies?
A. Should a family member have a special condition ADT should have
all of this information including medications and doctors names.
ADT can dispatch whatever authority is needed, Police, Fire or medial
personnel. top
Q.
I have a pager can the alarm automatically call my pager when the
system is armed or disarmed?
A. Yes, If desired a paging feature built into the control panel
will automatically alert you when the system is armed or disarmed.
This feature can be valuable to working parents to verify if the
kids have come home from school.
Q.
Can I add emergency names and contacts to my call list?
A. Yes, Just call the central station and identify yourself with
your account number and your secret password. top
Q.
What about service or warranties?
A. Defects in workmanship and parts are covered for the first 90
days.
Following the 90 day period the same warranty applies with the addition
of a $25.00 trip charge.
Q.
How much electricity does the alarm use?
A. No more than the light on your stove or the clock on your VCR,
Less than $2 dollars a year. top
Q.
Is there a contract I need to sign?
A. Yes, ADT has a 3 Year monitoring agreement. This guarantees the
amortization of the free installation.
Q.
Do I need an alarm permit?
A. Some towns do require them. Permit Fee's average about $25. top
Q.
Who will help me design my alarm?
A. A trained security consultant will visit your home and design
the most effective system for your needs as well as answering all
your questions.
Q.
How will I be billed?
A. ADT direct debits a major credit card, Monthly, Quarterly or
annually. Certain exceptions allow automatic debit through a checking
account.
top
Q.
Will my insurance company give me a discount for installing an alarm
system?
A. Yes, Discounts vary between 5-20% with the maximum being allowed
for systems monitored for fire as well as burglary.
Q.
What are ADT's requirements to have an alarm system installed through
and authorized dealer?
A. Must be homeowner. Credit Approval Required. 3 Year monitoring
agreement. |
